Frequently Asked Questions
Know Your Customer (KYC)
Pursuant to section 17C of the Financial Intelligence And Anti-Money Laundering Act 2002 (FIAMLA 2002) and in line with the prevailing Anti-Money Laundering and Combatting the Financing of Terrorism (AML/CFT) legislations, the requisite documents for submission are as follows:
- Identity Card / Passport
- Driving license
- Proof of Address: A utility bill such as: C.E.B, C.W.A, Telephone Bill or a Bank Statement (not older than 3 months)
- Certificate of Incorporation / Extract from the Registrar of Companies
- Business Registration Card (BRC)
- Register of (Directors) and (Shareholders)
- Company Memorandum
- VAT Certificate if applicable
- CDD for Director(s) and Shareholder(s) [above 20% shareholding], and Ultimate Beneficial Owner(s) (NIC, Proof of address, not older than 3 months)
- Board Resolution if acting on behalf of the Company
- Copy of a trust deed or pertinent extracts thereof, containing name of the trust
- Where the trust is registered, an original or appropriately certified copy of Certificate of registration
- Name of settlor, founder, protector, beneficiary and trustee of the trust (CDD Documents)
- Partnership Deed
- Certificate of registration / Establishment of the Limited Partnership and its General Partner
- List of partners
- An original or appropriately certified copy of the latest audited Financial statements / Financial Summary of the Limited Partnership and its General Partner
- Resolution authorizing the person who acts on its behalf
- An 'acte de société', including profile of the société
- Certificate of current standing (Applicable for foreign Company)
- List of principals, administrators or gérants
- Extract from public register If registered or any document evidencing formation (including relevant extracts)
- Name of founder, council members and CDD Documents (NIC, Proof of address, not older than 3 months)
- Name of beneficial owner/beneficiaries
- Financial Statements If registered
- List of authorised signatories + CDD documents on authorised signatories (NIC, Proof of address, not older than 3 months)
- Certified copy of the Charter or Constitutive Document or Enactment which established the body
- List of authorised signatories + CDD documents on authorised signatories (NIC, Proof of address, not older than 3 months)
GFA offers a wide spectrum of general (short-term) insurance products. For a list of all the products and services available at GFA please browse the Products and Services page. Products and Services
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There are two main types of motor policies. Third party cover and comprehensive cover.
A Third Party Insurance policy covers your liability towards other road users including pedestrians and damage to Third Party's immovable property or structure. In case of an accident we will indemnify the Third Party. However, we will not repair damage to your own vehicle.
The excess is the amount that you have to bear in case of a claim. If you are at fault you will not get this money back. However, if you are not to blame for the cause of the accident we do our utmost to recover this money for you from the Third Party's insurer. In certain situations we will even provide you with a Legal Adviser.
You can cancel your Motor Policy at any time. However, there may be a charge for doing so to cover our administrative expenses. This means that your policy will be cancelled at the short-period rate. The insurer also has the right to cancel your policy.
In case you are not at fault in an accident when your vehicle is under repairs you are entitled to Loss of Use for the number of days the vehicle undergoes repairs as per the Motor Surveyor Report. Alternatively, in certain circumstances you may obtain a replacement vehicle from the Third Party Insurer.
We push your policy data hourly to the NLTA. Once updated, you can proceed with your Motor Vehicle License (MVL) on the NLTA website.
- Complete your motor insurance with us.
- Wait until the next hour before attempting to pay your MVL.
For example: If your insurance is done at 8:30 AM, you should wait until 9:30 AM to proceed. - Once the waiting period has passed and your data is updated, visit the NLTA website to pay your MVL.
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Click this link to access the payment portal:
https://ntaeservices.govmu.org/pages/nta.xhtml
